No, you cannot manually select or change the store your order is fulfilled from. To ensure you get your groceries as fast as possible, our system automatically selects the best store for your delivery address.
Why can't I choose my store?
Our primary goal is efficient delivery. To make that happen, our system dynamically assigns your order to a local store. The store fulfilling your order may change from time to time based on a few real-time factors:
Store Capacity: If a nearby store is experiencing a high volume of orders, we may route yours to another location to avoid delays.
Store Closures: If your closest store is temporarily closed or undergoing maintenance, we will fulfill your order from the next best alternative.
Optimal Delivery Time: We constantly calculate the fastest routing options to guarantee the most efficient delivery time for your specific slot.
Looking Ahead
We want to bring the best of MILKRUN to as many households as possible. We regularly review our store network and are continuously working to launch MILKRUN in new stores to improve our coverage and delivery speeds.