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Try Before You Buy Promotion

  • Updated

Starting Wednesday, 12th August 2026 until Tuesday 6th October, MILKRUN is giving away free selected Ben & Jerry's ice cream + free delivery to first time customers!

The offer is valid for in-App redemptions only and cannot be redeemed via the MILKRUN website. 

How to Claim

  1. Find the Banner: Tap the banner on the App that says "Free Ben & Jerry's Free Delivery"

  2. Select Your Item: Choose your free product and add it to your cart.

  3. Automatic Discount: A voucher code will automatically apply at checkout, reducing the product cost to $0. Do not remove this voucher code.

  4. Meet minimum spend: Add additional grocery items to reach the $25 minimum spend.

  5. Checkout: Add any other groceries you need and place your order. There is no MINI RUN fee for this promotion.

Key Details & Troubleshooting

  • Limit: For new customers only redeemed through the MILKRUN app

    • Household redemption limits may apply

  • Voucher Codes: If the automatic voucher is accidentally removed, you can re-enter it manually:

    • AUTRYB4UBUY

  • Pricing at Checkout: The product may show its full price initially; however, the voucher at the bottom of the checkout screen will subtract that exact amount.

  • Exclusions: This offer cannot be combined with any other discount codes or vouchers. Tobacco items are excluded from the $25 minimum spend.

Frequently Asked Questions

Why was I charged for the "free" product? This usually happens if you added more than one free item to your cart or if the voucher was removed before you hit "Place Order." Please double-check your total before finishing, as we cannot provide refunds in these instances.

Where can I see my discount? Your discount will appear as a "Voucher Discount" on your emailed invoice or under "My Orders" in the app or website.

I received a different product than the one I picked. If your first-choice item is out of stock, we automatically enable substitutions to ensure you still get a free treat! We cannot offer refunds or redeliveries if a substitute is provided.

I didn’t receive my free product. What happened? We’re sorry you missed out! Because these treats are in high demand, they are only available while stocks last.

  • If the product was out of stock: If your local store ran out of the free item and a substitute wasn't available, the item would not have been included in your delivery.

  • Billing: Since the product was free, no refund is required. However, if your entire order was out of stock and couldn't be delivered, you will not be charged for any part of the order.

📄 Terms & Conditions

*Offer redeemable in app only. Offer valid until 23:59 AEDT 06/10/26. Discount code automatically applied at checkout for eligible customers when you add a participating Ben & Jerry's product and meet the $25 minimum spend (incl GST but excl the value of the free product). Offer not valid on orders containing tobacco products. This offer is for new MILKRUN customers only. Limit one (1) use per customer. Household redemption limits apply. While stocks last. Cheapest item free. Offer cannot be used in conjunction with any other discount codes. See MILKRUN.com for full T&Cs.
 

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